For organizations

Complete records for every family, without the paperwork chase.

Florence gives your case managers a structured, current profile for each family you serve, delivered into your systems, so they spend less time on intake and more time on care.

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Your team spends more time chasing paper than serving families.

Case managers spend more hours on intake and document-chasing than on the families themselves. The picture exists, but it reaches your team as scattered fragments that someone has to reassemble for every new family.

Fragmented, out-of-date documents

Records arrive by fax, email, and portal, in different versions, and someone has to reconcile them by hand.

Every new family starts from zero

Histories that families have told a dozen times get collected again, form by form, before care can begin.

Caseloads keep growing

The administrative load scales with every added family, and it comes straight out of time with the families you already serve.

What changes with Florence

Families build one persistent profile, free, on their own time. Your organization receives it structured and current.

Complete intake, day one

Families arrive with a structured profile already built, so staff skip the blank-form cold start and begin with the full picture.

Families arrive activated, not in crisis

Florence supports waitlisted families with community-resource matching in the interim, so they stay engaged and reach you ready, not in emergency.

Straight into your system of record

The family’s profile flows into your existing case management software through our ingestion pipeline. Closed loop, no manual re-entry, no rip and replace.

More families per case manager

Forms, renewals, and documentation auto-populate from the profile on hand instead of starting from a blank page.

Works with the tools your team already uses.

Florence sits on top of your current stack. It collects and structures what families share, then routes it into your system of record. Your team keeps its workflows; the data just shows up complete.

  1. Step 1

    Family builds one profile

    Records, forms, and history, structured once and kept current by the family, free.

  2. Step 2

    Florence structures and verifies

    Every fact is organized and tied back to a source document the family shared.

  3. Step 3

    Delivered into your system of record

    The profile lands in your case management software, ready for the first appointment.

Built for health data from day one

Families decide what to share and with whom, and access to family information is logged.

Built around HIPAA

Florence is designed for work covered by HIPAA. We walk through our current safeguards and compliance roadmap in every demo.

Consent built in

Consent-first by design: nothing about a family reaches your organization unless the family chooses to share it.

Audit trail

Every access to a family record is logged, so you can always answer who saw what, and when.

Read more about security and compliance

See a complete record on day one.

We will walk your team through a real intake with Florence, in your context, with your forms.

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