An email to Maria Santos is drafted
Introducing your family to your Bright Path navigator.
Ready to review
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Before Florence
Before Florence
The agency portal. The doctor notes. The inbox. The binder on the counter. Every evaluation, every appointment, every phone call, held together by hope and a good guess.
Re: John’s care-plan meeting Inbox
Bright Path Care Network <maria.santos@brightpath.example.org>
to me ▾
Hi Jane, just confirming Thursday at 2pm for John’s care-plan meeting. What would you like to make sure we cover?
NORTHSIDE NEUROLOGY
2200 Ridge Ave, Suite 310 · (614) 555-0182
PATIENT: DOE, JOHN
DOB: 05/20/2016
MRN: 00841273
VISIT: 10/14/2025
ASSESSMENT:
G80.1 Spastic Diplegic Cerebral Palsy. Increased lower-limb tone noted; monitor.
PLAN:
1. Continue PT 2x/week, OT 1x/week
2. Continue Baclofen; reassess spasticity
3. Follow up in 3 months
Electronically signed: David Lim, MD · 10/14/2025 4:32 PM
Jefferson Family Portal
Messages ▾
Ms. Park (OT)
Oct 11I have the March notes but I think the goals were updated since?
You
Oct 10Hi Ms. Park, do you have John’s goals from the last session?
MERIDIAN HEALTH
Claims Department
P.O. Box 4417 · Columbus, OH 43216
Re: Prior Authorization PA-2024-0834
Dear Ms. Doe,
After review, the request for Occupational Therapy (12 sessions) has been denied. Reason code 127: additional documentation required.
To appeal, resubmit with a letter from the attending physician within 30 days…
Before care-plan meeting:
JEFFERSON ELEMENTARY SCHOOL
Progress Report · Grade 4 · Quarter 2
Student: John Doe
Teacher: Ms. Rivera
E = Exceeds · M = Meets · A = Approaching · B = Beginning
“John works hard and contributes eagerly in class. Written expression with his AAC device continues to develop this quarter.”
Today with Florence
Today with Florence
Bring it to the new doctor, the PT, Bright Path. Your child’s whole story, nothing left out, and no retelling it for the twentieth time.
John’s one-pager · Florence
Up to dateJohn Doe
Age 9 · 4th Grade · Jefferson Elementary
Basic information
Summary
Florence recommendations
Florence at work
Florence at work
Florence turns what it knows into the things you’d otherwise do at midnight: the calendar entries, the emails, the meeting notes. Florence prepares, you review. Nothing goes out without you.
March
Synced to Google CalendarDrafted email
To: Maria Santos (Family Navigator)
Subject: Hello from John’s family
Hi Maria, thank you for the warm welcome to Bright Path. What matters most to John is keeping up with his friends, and the stairs at home are our biggest worry right now. …
Care-plan meeting · Feb 12
Summary readyRecorded · 48 min · Bright Path Care Network
Every year after
Every year after
Fill it in once. Next year, Florence fills in what hasn’t changed, flags what has, and asks only about what’s new. The form that used to take three hours takes twenty minutes.
2024–25 · Filled by hand
STATE DISABILITY SERVICES · FAMILY SUPPORT DIVISION
SOCIAL / DEVELOPMENTAL HISTORY
Confidential — for evaluation purposes only. To be completed by parent or guardian.
SECTION I — BIRTH & EARLY DEVELOPMENT
SECTION II — MEDICAL & DEVELOPMENTAL HISTORY
Eight pages. Every answer from scratch. Every single year.
2025–26 and after · Florence prepared
STATE DISABILITY SERVICES · FAMILY SUPPORT DIVISION
SOCIAL / DEVELOPMENTAL HISTORY
Confidential — for evaluation purposes only. To be completed by parent or guardian.
SECTION I — BIRTH & EARLY DEVELOPMENT
SECTION II — MEDICAL & DEVELOPMENTAL HISTORY
Filled from John’s documentsFlagged for you (3)

Good morning, Jane
Friday, March 13
For you
An email to Maria Santos is drafted
Introducing your family to your Bright Path navigator.
Ready to reviewSocial History Form is filled
18 fields filled from John’s documents. 3 need your answer.
Check a few thingsCare-plan meeting summary is ready
Feb 12 · 48 min recorded. Action items pulled out for you.
Ready to reviewThis week
Your family
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